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DE Faculty Website : Instructor Tips : Communication

Communication

  • Post how frequently you will check your e-mail.  Even consider designating specific times of specific days to just checking e-mail.  If you have multiple courses that utilize Blackboard communication tools instead of one inbox, consider spliting these times up per class.
     
  • Don't feel pressured to check your messages every day.  In fact, some days, don't even go out to the class!  Instead, take a well deserved break.  You've earned it!
     
  • Post when you will be out of town or away from the computer for more than 48 hours.  Create a thread on the discussion board to allow for questions.  Ask a fellow DE instructor or Karen Liebhaber to field emergencies for you while you are gone. 
     
  • Require that all questions be posted to a classroom discussion board.  This procedure will ensure that you do not receive multiple e-mails from students asking the same questions.  If students continue to post the same question, you will immediately know they have not read the discussion board.
     
  • Require that only personal messages be sent to your e-mail.  By requiring this, you are ensuring student privacy yet preventing students from asking the same question over and over.  You will also be able to archive and retain one copy of all student correspondence per class.  
     
  • Encourage students to answer questions on the discussion board to which they know the answer.  This will relieve some of the pressure off of you while promoting student retention.  :-)

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